Background:
I noticed at my local Woolworths that bottled fruit by the same supplier were not at the same Unit Pricing of per Kg but many at 100 g about 2 years ago.
Complaint after complaint to the local Woolworths manager was responded to saying we cannot change any pricing in store because all labels are supplied by Head Office.
After about two years of complaints the canned and bottled fruit was made compliant.
Then more recently other items have caught my attention.
Woolworths Customer Call Centre dismissed my concerns.
On the 18 September this year (2015) I made a formal complaint to the ACCC with many photos.
The ACCC verbal response on 17 November 2015 has been that Woolworths want/have three months to comply.
Some of my many photographs are now on this web page.
More non-compliance photos will continue to be added as found and photographed.
Woolworths home delivered weekly specials catalogue are also not in compliance. Check out the cheeses in the photos on this web site.
Many items have been photographed without any unit price.
Some examples are:
Cheeses either have 100g or no unit pricing.
If beans are a vegetable then why are baked beans unit priced at 100g and not per kg?
Also all beverages are to be at the unit Pricing of per Litre.
If you are meant to consume it by drinking it - it is a beverage is it not.
But someone/s in Woolworths' HEAD OFFICE do not understand what constitutes a beverage/cheese/uniformity or even the need for Unit Pricing compliance.
Tofu manufactured by the same company on the same shelf have varying unit pricing either per kg or per 100 g.
What Woolworths needs is train the trainer. Either the supervisor is oblivious or does not supervise or check work leaving Head Office for ALL Stores.
Maybe Head Office staff do not shop at Woolworths, therefore have never noticed.
Even if Woolworths' on line web site was checked they would see at least one cheese priced at per 100g.
Photos below will prove this without doubt.
Woolworths Managers state that ALL labels are designed by Head Office and cannot be changed in store.
Therefore Woolworths Head Office remain in breach of Unit Pricing Laws for publishing these labels.
This is over 8 weeks since the ACCC contacted Woolworths and gave them 12 weeks (3 months) to comply with Unit Pricing. Laws
Next few photos have no unit pricing. Weekly catalogues also tend to contain breaches of Unit Pricing
8 January 2016 Woolworths Wynnum West QLD
press text above to view
Many other examples.
The price label above is a prime example
of the incompetence within Woolworths Sydney's Head Office.
No mention of Unit Pricing per Litre but suggests the price is only $0.63/ea.
not $5.00 ea.
Which is correct Woolworths??????
If you can see the unit pricing above on beetroot all made by the same supplier in very similar packaging you will see that the two packages on the left are at per kg but the Chilli Beetroot on the right is priced out at per 100 g in contravention to the Unit Pricing Regulations.
Now if you read the two pages below you will read that:
The entire article referred to can be found at:
This page is maintained by
The Rivermouth Action Group Inc
as a community service.
E-mail: activist@rag.org.au